Sun System Service Plans

Sun Maintenance is a key part to how Sun Support IT Infrastructure Solutions. Sun Services have a combined 20 years plus of experience which offer a vast range of resources and knowledge to assist you in maximising the return on your investment in IT.

When you call upon us we will be able to assess your requirement and recommend a Sun Maintenance Solution that is right for your business and the lifecycle of your IT Infrastructure.

We are not a one night stand! We will continue to work with you over the years to ensure your needs are continually assessed and help you to evolve your infrastructure to meet your business needs.

No Obligation Quote

For a no obligation quotation or perhaps just for some friendly advise please call the Sun Maintenance team by calling 01793 421 800.

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Personalised Support

  Platinum Gold Silver Bronze
Hardware Service Coverage 24/7
8 to 8 / Mon-Fri
8 to 5 / Mon-Fri
Replacement parts
Service Coverage Response Time On-site
within 2 hrs
On-site
within 2 hrs
On-site
within 4 hrs
within
2 business days
Telephone and Online Technical Support 24/7
Live Transfer
24/7
Live Transfer
8 to 8 / Mon-Fri
Live Transfer
8 to 5 / Mon-Fri
4 hr Response
SunVIP Interop Support yes yes no no
Knowledgebase Access yes yes yes yes
Solaris Releases yes yes yes yes
On-Demand Solaris Updates yes yes yes yes
Sun Alerts and Notifications yes yes yes yes
SunSpectrum eLearning Library yes yes yes yes
System Health Check Subscription yes no no no